Track a shipment
The number is on the label, in your confirmation email, and on every shipment in your account.
What a shipment looks like in tracking
Example, Carlsbad to Los Angeles. Times are illustrative; a real shipment shows its own scans as they happen.
- 8:41 AM
Order created
You book and pay. The label and tracking number are generated.
- 8:52 AM
Driver assigned
Dispatch puts your package on a local pickup route.
- 9:36 AM
Picked up
Your driver scans the label at your door.
- 10:20 AM
Arrived at origin depot
Scanned in, sorted and staged for the next regional wave.
- 11:05 AM
Departed origin depot
Loaded onto the regional run toward the destination area.
- 1:48 PM
Arrived at destination depot
Scanned in and handed to a local delivery route.
- 2:30 PM
Out for delivery
On the final-mile driver's route.
- 3:42 PM
Delivered
Photo, recipient name and a signature when required.
If something goes wrong, an exception entry says what happened and what comes next. Proof of delivery, the photo and the recipient's name, lands in your email as the last entry. Need a person? Contact us.